| GUARANTEE |
We strive to maintain the integrity of each luxury brand, ensuring that our products are always a true representation of the brand's quality and standards.
| DELIVERY |
Shipping is FREE worldwide, and we use major courier services for all deliveries, so no matter where you are, you will receive your order within a matter of days! For more information on delivery, please click here
| CAN I RETURN MY ORDER? |
YES, of course you can! Please click here
| PAYMENT METHODS |
We accept all major payment methods as well as use reputable third-party providers to facilitate payments online. We accept the following but are not limited to;
- Credit Card / Debit Card / Visa / Mastercard (Bank to Bank or Wise)
- PayPal (Friends & Family only)
- Cryptocurrency
Once you have placed your order, we will email you payment instructions as per your preference.
| ARE YOUR PRICES NEGOTIABLE? |
Unfortunately, our prices are fixed and non-negotiable. But, be sure to keep an eye out for sales and promotions as you'll get amazing discounts on your favourites!
| HOW IS PRICING DETERMINED? |
Our prices are determined by the materials and craftsmanship required to bring each item to life. We use only the highest quality materials and trained experts to create luxury items, and that level of work and detail is one of the factors that determines pricing of items.
When you shop with us, you can be confident that you are getting a meticulously created luxury item made with the finest materials and craftsmanship.
| QUALITY CONTROL |
In order to maintain the highest standards of quality, we implement rigorous quality control measures throughout our production process. This involves meticulous testing of units to ensure they meet the specifications for the final product, as well as creating benchmarks for measuring product quality. Our commitment to quality control extends to the use of industry-specific techniques to measure and track product attributes, ensuring that our products consistently meet our stringent quality standards. By adhering to these measures, we are able to guarantee that our products are accurate to their manufacturing year and identification codes, providing our customers with luxury items that are virtually indistinguishable from the originals.
| WHAT MATERIAL DO YOU USE TO MAKE ITEMS? |
At The Haute Archive, we pride ourselves on the authenticity of the luxury items we offer. We understand the importance of using only the finest materials to make these items in the likeness of their original beauty and function. All the materials we use at our store are high quality luxury materials used by the high-end luxury brands. When making a luxury item, we source materials directly from prestigious textile houses to ensure that every item we sell is a true representation of the original design and quality of the brand. Our expert team carefully works with these materials to bring each item to life, ensuring that the final product is a pristine representation of the luxury brand's craftsmanship and quality.
| MANUFACTURING CODES AND MATERIAL ACCURACY? |
Ensuring the accuracy of the manufacturing year for our products is a meticulous process that involves attention to detail and expertise. We have honed this process through years of experience in the leather restoration industry in Europe, where we have established ourselves as trusted buyers of luxury leathers and materials. This has allowed us to cultivate valuable connections within the industry, providing us with access to authentic materials and the knowledge required to accurately replicate the manufacturing year and identification codes of designer brands.
| DO YOU PROVIDE PACKAGING? |
Packaging is included with all orders, unless stated in the items' description. Whenever possible, we will provide you with original boxes, dust bags, inserts, ribbons, etc. - however we cannot always send larger items with their boutique boxes due to customs.
I HAVE ANOTHER QUESTION
Please do not hesitate to contact us
