Your Journey Begins in Style
Enjoy $25 Off Your First Purchase
A warm welcome to The Haute Archive. Indulge in your first piece of curated luxury with $25 off - our gift to you as you begin your journey with us.
HAUTE$25
FAQs
Frequently asked questions
A: Every piece is from our luxury archive or crafted in our atelier using the same OEM materials and hands that serve the global maisons. This is not resale of replicas, it’s access to the origin.
A: Every piece is from our luxury archive or crafted in our atelier using the same OEM materials and hands that serve the global maisons. This is not resale of replicas, it’s access to the origin.
A: What we make is considered a replica, however. we do not sell or support replicas. Our pieces are made by the same ateliers, artisans and with the same materials that luxury houses rely on. This isn’t imitation - it’s the real thing.
A: What we make is considered a replica, however. we do not sell or support replicas. Our pieces are made by the same ateliers, artisans and with the same materials that luxury houses rely on. This isn’t imitation - it’s the real thing.
A: It means your item was handmade by legacy-trained artisans in a private European workshop, not mass-produced. Every stitch, stamp and cut meets strict luxury standards.
A: It means your item was handmade by legacy-trained artisans in a private European workshop, not mass-produced. Every stitch, stamp and cut meets strict luxury standards.
A: Contact us directly. Many of our most exclusive pieces are not publicly listed. We may have it offline or can source it through our network of partner ateliers and collectors.
A: Contact us directly. Many of our most exclusive pieces are not publicly listed. We may have it offline or can source it through our network of partner ateliers and collectors.
A: We ship worldwide - always with complimentary expedited delivery via premium door-to-door couriers.
A: We ship worldwide - always with complimentary expedited delivery via premium door-to-door couriers.
A: Shipping typically takes 3-5 business days, with an additional 1–2 days for order processing. You’ll receive pre-shipment photos and tracking once your order is dispatched.
A: Shipping typically takes 3-5 business days, with an additional 1–2 days for order processing. You’ll receive pre-shipment photos and tracking once your order is dispatched.
A: Yes, we accept returns for web-store credit. You must contact us within 7 days of delivery and return the item unused, in its original packaging. See our Return Policy for details.
A: Yes, we accept returns for web-store credit. You must contact us within 7 days of delivery and return the item unused, in its original packaging. See our Return Policy for details.
A: No, we currently do not offer exchanges. However, eligible returns for store credit can be used toward your next purchase.
A: No, we currently do not offer exchanges. However, eligible returns for store credit can be used toward your next purchase.
A: We’ve operated behind the scenes for decades as private-label manufacturers for major luxury houses. Stepping into the light with our own platform is a recent move, one that prioritizes discretion, not digital noise.
A: We’ve operated behind the scenes for decades as private-label manufacturers for major luxury houses. Stepping into the light with our own platform is a recent move, one that prioritizes discretion, not digital noise.
A: We invite scrutiny. Our pieces speak for themselves. Contact us directly, our team will answer your questions, provide documentation, and walk you through our process with full transparency.
A: We invite scrutiny. Our pieces speak for themselves. Contact us directly, our team will answer your questions, provide documentation, and walk you through our process with full transparency.